JW Marriot.

JW Marriott has access to significant and unique guest, partner, and hotel data. We believe that by uniting data, behavioral patterns, and exclusive offerings, JW Marriott can shape the next generation experience for its customers. From check-in to check-out, our data-driven platform empowers JW Marriott to connect with guests on a more intimate level. Accelerated check-in, preferences management, and fingertip access to essentials — like a simple morning coffee — change the hoteling relationship and customer conversation. Our connected experience used beacon technology at the flagship technology JW to test real-time data and provide guests with simple actionable events to enhance their stay. 

Efforts

ENVIRONMENTAL EXPERIENCE
BRANDING STRATEGY
PRODUCT DESIGN
UX DESIGN
UI DESIGN
REAL-TIME ANALYTICS